subscriptions
when you purchase a subscription, you'll receive monthly access to our server. these are based on the subscription duration and frequency that you select.
your payment details will be stored securely, and you'll be charged for each of these deliveries unless you choose to pay in advance.
subscriptions auto-renew at the end of their duration. if you don't want to renew a subscription, you can cancel it.
if you want to cancel or change your subscription, you can do so at any time. your order confirmation emails include links to your order, and you can manage your subscription from there.
see our returns policy for more details on returns and refunds.
pre-orders
when you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. we may collect no payment or a partial deposit at checkout, store your payment method, and then fulfil and charge the full or remaining payment at a future date.
you can cancel a partially paid pre-order that has not yet been fulfilled. if the order has been fulfilled, you cannot cancel it, but you can request a full or partial refund. see our returns policy for more details on returns and refunds.
